Last updated: June 2026
Amman Valley Heating (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website at ammanvalleyheating.co.uk or contact us for our services.
1. Who We Are
Amman Valley Heating is a Gas Safe registered heating and plumbing company based in Ammanford, Carmarthenshire, Wales. You can contact us at:
Email: info@ammanvalleyheating.co.uk
Phone: 01269 623443
Address: Ammanford, Carmarthenshire, SA18
2. What Information We Collect
We may collect the following personal information when you use our website or contact us:
- Your name
- Your email address
- Your phone number
- Your postcode or address
- Details of the service you are enquiring about
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide quotes
- Book and carry out heating and plumbing services
- Send you appointment reminders or follow-up communications
- Comply with our legal and regulatory obligations as a Gas Safe registered business
We do not sell, rent or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the UK GDPR:
- Contract performance — to provide the services you have requested
- Legitimate interests — to respond to enquiries and manage our business
- Legal obligation — to comply with Gas Safe registration and safety record-keeping requirements
5. How Long We Keep Your Data
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Gas safety records are retained for a minimum of 2 years as required by law. General enquiry data is typically retained for up to 3 years.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at info@ammanvalleyheating.co.uk.
7. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. We use analytics cookies to understand how visitors use our site, which helps us improve our services.
8. Third-Party Services
We use WPForms to process contact form submissions. Form data is stored securely within our WordPress website. We may also use Google Analytics to monitor website traffic. These services have their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@ammanvalleyheating.co.uk or call 01269 623443.